The hotel offered complimentary robes and slippers, which was a nice touch. We also had access to the aquapark on the day of our arrival and departure, making it convenient for us to relax and enjoy the facilities. The quality of the food was excellent and they used high-quality ingredients, which we really appreciated.

The housekeeping service was not up to par. Our room was not properly cleaned, and the bed linens were not changed during our week-long stay.

Great private thermal pools, comfortable bed with pillow menu, nice view from balcony, wide choice breakfast buffet, close proximity to Chopok.

Don't have any issues at all.

We loved the modern and clean hotel with private thermal pools and sauna access. The comfortable bed, wide breakfast buffet, and complimentary bathroom amenities were great. Perfect location near the thermal park.

Nothing to mention.

Personnel friendly and helpful, great breakfast and dinner, clean and spacious rooms, wonderful beds and pillow service, excellent private pools.

Everything is what I need and want.

Excellent extra facilities including sauna world, geothermal pools, and fresh room with light snacks. Ski passes can be booked at reception. Ample on-site parking. Sauna world is impressive with steam rooms, saunas, waterfall, and more. Hotel pools are less crowded than nearby water park. Convenient ski bus option.

My stay at Galeria Thermal was fantastic. The location is excellent and I loved the big thermal complex with high-quality saunas. The food options, especially the salads, were delicious and there was a good variety to choose from throughout the day. The staff was super helpful and kind, making my experience even more enjoyable. The room itself was fantastic, with a great view, a jacuzzi, and an incredibly comfortable bed. Everything in the room was of high quality and the design was impressive. The hotel's pools were also a huge plus, as they were just as nice as the public ones but with fewer people.

The room was spacious and comfortable, with direct access to the thermal pools. The sauna complex was top-notch, offering various sauna rituals throughout the day. The breakfast and dinner were enjoyable, and the hotel's proximity to the Jasna ski area was convenient. The Wi-Fi connection was reliable, and we appreciated the availability of Tesla chargers. I highly recommend this hotel for a relaxing and enjoyable stay.

We loved this place! The location is perfect, nestled in the snowy mountains with easy access to the Besenova thermal park. The wellness area is incredible, with a variety of facilities like swimming pools, jacuzzi, massage, and even a Turkish bath. The rooms are well-equipped with amenities like heating, air conditioning, mini-bar, and a terrace with comfortable garden furniture. The staff here is super friendly and always willing to help. The service is top-notch, from room service to housekeeping. We even enjoyed a welcome drink and happy hour at the bar. the comfort and quality of this hotel exceeded our expectations.

The only drawback we found was that the breakfast could have been better. However, it was still reasonable and didn't negatively impact our stay.

I had a wonderful stay at Galeria Thermal in Besenova. The room was comfortable and clean, and the thermal pools were a highlight of the trip. The staff were friendly and helpful, and the wifi worked perfectly. One of the best parts was the location, as the hotel was just steps away from the water park. I highly recommend this hotel for a relaxing and enjoyable stay.

Spent a fantastic New Year's Eve in a hotel with a superb private area with thermal pools and perfect location next to the water park. The sauna world was awesome and had a lot of different saunas. The hot pools and warm pool were not crowded, and the hotel provided the robes and sauna sheets.

The beds were narrow and hard, and the towels were worn out. The cleanliness of the glasses for water and the room could have been better.

The pool area was nice and the sauna complex was good. The location was also convenient as it was close to a ski area.

the room was slightly dirty and we had trouble with the air conditioning, which made the room too hot.

The modern and prestigious rooms with beautiful views, thermal pools and saunas, comfortable and clean accommodations, good breakfast and dinner, relaxing and enjoyable thermal pools, helpful staff.

The restaurant mainly serves European food, not many options for Slovakian cuisine.